General conditions of sale

Our training programs are designed to equip you with the skills and strategies necessary to succeed in ICAO English testing and aviation communication. While we provide expert guidance and recommend effective study methods, we cannot be held responsible for how much you study, retain or apply - each learner has a unique style and pace.

At the time of writing, 96% of our students have successfully passed their ICAO English test after completing our training. However, practiceICAOenglish, sky-nolimits, and Rachel Shieff cannot be held responsible for any negative outcomes. Your results depend on a wide range of factors, including your available time, personal effort, and commitment to the learning process.

By enrolling in our programs, you acknowledge that we deliver high-quality materials and instruction, and that your success is ultimately determined by your own actions. We do offer optional pre-test assessments and personalized coaching to support you in reaching the goals you are committed to.

No-Risk Guarantee
If you don’t think this training is worth 4 times the price - after your first full session you can ask for a refund and leave the course. That’s how confident we are that this will take you to the next step in your ICAO English Journey. Just email us at support@icaoenglishonline.com and ask for a refund. We will not ask any questions and we will refund your money.

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